| Engagement | Best when | Typical duration | What you get |
|---|---|---|---|
| Assessment | You suspect a constraint but cannot prove where it is | 2–4 weeks | Findings report, risk register and a costed roadmap |
| Design | A new facility, expansion or major refresh is funded | 6–14 weeks | Drawings, specifications, BOQ and a tier-aligned resilience case |
| Design and build | You want one party accountable end to end | Project dependent | Commissioned facility with integrated systems test results |
| Managed services | The site is live and needs to stay that way | Annual, renewable | 24×7 monitoring, maintenance, SLA reporting and field response |
Yes. We start with a handover audit covering as-built accuracy, commissioning evidence, maintenance history and monitoring coverage, then agree an SLA against the real condition of the plant rather than the original design.
Both. We are vendor-neutral on active and passive plant and will specify against your standards. Where you have no incumbent, we will put up options with the trade-offs stated.
Parts and labour for the covered plant, preventive maintenance to a published schedule, defined response and restoration times, and a spares holding agreed up front. Non-comprehensive covers labour, with parts billed as consumed.
Monthly, with availability, incident and response performance, energy and PUE trend, capacity headroom, and anything that breached or came close. The same data is live in the helpdesk throughout the month.
Send a brief, a floor plan or a single-line diagram. We reply with an approach, a rough capacity envelope and an honest view of what it takes to run.