What the AMC covers

Active components, under the same SLA-based contract as the rest of your site.

  • Hardware fault repair and part replacement
  • Firmware and BIOS updates
  • Health checks and log review
  • Spares holding
  • Escalation to the OEM

Comprehensive or non-comprehensive

Comprehensive cover includes parts and labour, preventive maintenance to a published schedule, defined response and restoration times, and an agreed spares holding. Non-comprehensive covers labour, with parts billed as consumed.

About our AMC

Related active components

Storage and SAN AMC

Care for storage arrays, SAN switches and backup targets that hold your data.

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Network switch AMC

Core, distribution and access switches kept patched, documented and recoverable.

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Router and WAN AMC

Routing equipment and links supported with clear fault ownership across carriers.

Learn more

Question we get asked

Do you cover mixed-brand servers?

Yes. One contract and one point of contact can cover several brands, with OEM escalation where warranty applies.

Get an AMC quote

Send an equipment list and site locations. We reply with a scope, SLA options and a price.