What the AMC covers

Active components, under the same SLA-based contract as the rest of your site.

  • Disk and controller replacement
  • Firmware and microcode updates
  • Capacity and performance review
  • Replication and snapshot checks
  • Spares for failed drives

Comprehensive or non-comprehensive

Comprehensive cover includes parts and labour, preventive maintenance to a published schedule, defined response and restoration times, and an agreed spares holding. Non-comprehensive covers labour, with parts billed as consumed.

About our AMC

Related active components

Network switch AMC

Core, distribution and access switches kept patched, documented and recoverable.

Learn more

Router and WAN AMC

Routing equipment and links supported with clear fault ownership across carriers.

Learn more

Firewall and security appliance AMC

Security appliances supported for hardware, firmware and policy hygiene.

Learn more

Question we get asked

Is data safe during a drive swap?

Arrays are designed for it, and we confirm redundancy and a current backup before any hardware is touched.

Get an AMC quote

Send an equipment list and site locations. We reply with a scope, SLA options and a price.